The STAR Excellence Team was originally called the Service Excellence Team and met for the first time on September 30th, 2003. The committee was formed along with four others to serve as the primary building blocks for a collaborative workplace. The original team members were from Management Council and past Employees of the Month asked to serve by the CEO. One of the first tasks we did as a team was to create a mission statement and goals for the committee. Our members have changed, our meetings have changed, but our original focus and goals have not. Our goal as a team is:
In the spring of 2005, the team recommitted themselves and researched a new approach. From this rebirth came the STAR Excellence Team. We committed ourselves to finding the core values that our employees felt we possessed. The employees voted in July for the five STAR values of Integrity, Teamwork, Knowledge, Communication, and Empathetic Care. A party was hosted in September and the Employee of the Quarter program was re-introduced. The STAR Excellence Team held hospital wide meetings in February where employees were encouraged to talk about our culture and changes we need to make. A sixth value was added at this time….Trust, making the acronym for the values easy to remember as:
Integrity Communication Knowledge Empathetic Care Teamwork We are proud to be a part of McPherson Hospital. The STAR Excellence Team:
Heide Chaney, Jim Chromik, Debbie Clark, Suzanne Fleming, Terri Gehring, Patricia Goad, Edna Hawkes, Mary Meisinger, Ann Minor, Kathy Nieman, Karen Sivils, Susan Souder, Tara Souder, Sandy Stapleton, Karan Stedry, and Kayla Straub.
Every quarter, beginning in July, a STAR Employee is chosen by the STAR Excellence Team. Employees are nominated by hospital staff and are required to use the STAR Employee nomination form featuring the six STAR values. Quarterly STAR employees will be chosen in July, October, January, and April and each STAR employee will be honored with a surprise reception, recognition in the hospital newsletter and hospital website, a McPherson Chamber Check, and special parking privileges for three months.
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